The Process improvement reference article from the English Wikipedia on 24-Apr-2004
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Process improvement

Sponsorship the way you would do it
Process improvement is the activity of elevating the performance of a process, especially that of a business process with regard to its goal.

Process improvement can take the form of an improvement project, or that of a process. Such a process of continuous improvement is part of organization's management processes (as opposed to business processes and support processes).

See also: